Unlocking the Power of Targeted Advertising

Unlocking the Power of Targeted Advertising

by | Jun 14, 2023 | Blog, Business, Marketing, Performance, SEO

Unlocking the Power of Targeted Advertising

Adam Latham

The Cowbell Agency

In the ever-evolving landscape of digital advertising, businesses are constantly seeking ways to maximize their return on investment and reach the most receptive audience. The key to achieving this lies in identifying and targeting the right audience – individuals who are most likely to become customers. By focusing their efforts and budget on engaging with this specific group, advertisers can enjoy significant cost savings. In this blog post, we will explore the different methods of identifying the right audience and how it ties into the effectiveness of a DSP or programmatic advertising model.

(Even before we get too deep into this, I realize I have already introduced some jargon or acronyms that people who don’t speak advertising geek might not understand. If you want to better understand exactly what DSP or programmatic advertising is you can refer to HERE

Identifying and Targeting the Right Audience

To effectively reach the right audience, advertisers have access to a wealth of data-driven insights that help them understand consumer behavior and preferences. Now, some of you right now are repulsed by the notion advertisers have access to this data. But get over it. We do. Take your consumer hat off for just a moment, please your business owner or advertiser hat on, and just embrace the many different ways we can target. 

Personal Demographic Information:

Understanding the demographics of potential customers is crucial. This includes factors such as age, gender, marital status, education level, income, home value, and even specific details like car make and model. By analyzing these demographic attributes, advertisers can tailor their messaging to specific subsets of the population that are most likely to be interested in their products or services.

In fact, trying to prepare a list or spreadsheet of ALL of the different levels of demographic data is virtually impossible. The depth of different attributes changes and evolves from day to day, and the true beauty is when you combine different attributes, which can provide an almost infinite list of possibilities. If that sounds like an exaggeration, imagine if you will for an advertiser who might make branded accessories for people who own Jaguars. Imagine the ability to deliver everything from online display ads to actual television ads, during the most popular streaming television show, but only paying to deliver that ad to people watching who a) own a Porsche, b) have an online behavior history purchasing similar items, and even has 5X to 7X the average discretionary income. 

Gone are the days of paying to deliver ads to people who don’t want, need, or can’t afford your product or service.

Online Behavior:

Online behavior provides valuable insights into consumer interests and habits. Keyword search analysis allows advertisers to identify individuals who are actively searching for products or services similar to what they offer. Contextual content viewed allows targeting based on the type of content users are consuming, ensuring that ads are relevant to their interests. Moreover, analyzing the types or categories of websites visited provides valuable information for advertisers to determine the online preferences and align their ads accordingly. 

Previous Purchasing Behavior and Habits:

Studying customers’ past purchasing behavior and habits helps businesses identify potential customers with similar characteristics. By analyzing previous purchase history, brands can create lookalike audiences – individuals who exhibit similar behaviors and preferences to their existing customers. This approach enables advertisers to target prospects who are more likely to convert, thus optimizing their marketing efforts.

Geographic Location:

Geographic location plays a pivotal role in targeting the right audience. Advertisers can narrow their focus to specific regions, cities, or neighborhoods by leveraging geographic location data. This allows them to tailor their messaging to local audiences who are more likely to be interested in their offerings due to their proximity to the business location.

Event or Business Geo-fencing:

Event or business geo-fencing is a powerful technique that enables advertisers to target individuals in specific physical locations. By setting up virtual boundaries around events, trade shows, retail stores, or competitor locations, advertisers can deliver relevant ads to individuals who enter or exit these boundaries. This approach allows businesses to engage with potential customers who are physically present at specific locations or have shown interest in similar events or businesses.

The Role of DSPs and Programmatic Advertising

Here’s where all this comes together. After you identify your ideal target audience, you want to be able to reach them. This is where Demand-Side Platforms (DSPs) and programmatic advertising play a crucial role in efficiently doing that. When we say “demand-side” what we are talking about are these opportunities when when websites, video providers, social media platforms, and yes, even streaming TV content providers, are asking for ads to serve up. If you watch any streaming television (and there are more of you than cable watchers now), it happens very fast. The show is pausing for a commercial and that little wheel in the corner of your screen is spinning. A few seconds later, it tells you how many minutes of commercials it is going to show you. In those few seconds, the AI in the background found ads specifically targeted to you. Cool, uh? Well, I think it’s cool. Some people find it scary. But for the life of me, if I have to be served up two minutes of ads, I can’t understand why it is better to see an ad meant for a 17-year old, female, who is actively downloading boy band tunes. Why not see ads for things I actually might want to buy. And yes, I get how that gives us marketers a lot of power. Again, embrace it and take advantage of it. 

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Choosing the right social channels for your target audience?

Choosing the right social channels for your target audience?

by | Jun 13, 2023 | Blog, Business, Marketing, P.R. & Social

Choosing the right social channels for your target audience?

Shelley Gulley

The Cowbell Agency

In today’s digital age, trying to select the right social channels to reach your target audience is like trying to pick a movie on Netflix. There is so much to choose from, where do you begin? As of 2023, there are well over 20+ platforms, including the major powerhouses of Facebook, Instagram, Twitter, LinkedIn, YouTube, TikTok, and Pinterest. 

In this blog, we will outline 5 major steps you can take on the road to aligning the right channel with your audience.  

Step 1 – Defining your Target Audience

The truth is, to arrive at the right social channels you’ll need to first start by having a clear understanding of who you are marketing to. Considering factors such as age, gender, location, interests, buying behaviors, and the motivators influencing their purchases is the key to identifying the best fit. Know thy audience! 

Step 2 – Researching the Major Platforms

Each platform is unique in the way they utilize different features, demographics, functionalities, and types of content they focus on. Look for channels that align with your audience’s characteristics and preferences. Here are some of the most popular ones below: 

  • Facebook: Originally popular among college students, it has now grown to include a wide range of age groups, with the largest user base consisting of adults aged 25-54.
  • Twitter: Popular among users seeking real-time news updates, trending topics, and discussions. It has a diverse user base, attracting users across different age groups, interests, and professions.
  • Instagram: Initially popular among younger demographics, particularly teens and young adults, Instagram continues to have a strong presence among those age groups. However, it has also seen significant adoption among older age groups.
  • LinkedIn: Primarily used for professional networking and job searching, LinkedIn’s user base consists largely of working professionals, businesspeople, and job seekers. It tends to attract users of various age groups, with a higher concentration of older professionals.
  • Pinterest: Known for its focus on visual inspiration, DIY projects, and lifestyle content, Pinterest has a predominantly female user base, with a higher concentration of users in the 25-54 age range.
  • Snapchat: Initially popular among younger demographics, particularly teenagers and young adults, Snapchat’s user base skews younger. It has a strong presence among Gen Z and Millennials.
  • YouTube: With a vast range of content, YouTube attracts users of all age groups. However, it has a significant presence among younger audiences, especially teenagers and young adults, who consume a wide variety of videos.
  • TikTok: Known for its short-form video content, TikTok gained popularity among younger demographics, primarily Gen Z and Millennials. It appeals to those seeking creative and entertaining content.

Let’s dig in a little deeper. Do you like pizza? Let’s consider how each platform has its own way of communicating content, as shown in the example below.

Again, it all comes down to “knowing thy audience” and matching up with the best demographic that aligns with your target audience.  

Step 3 – Consider the Type of Content & Interactions

Some platforms drive content with video, others with graphics and links. Each is unique in the way it matches your target audience’s interests and engagement patterns. 

For example, if your target audience is C-Suite level, CEOs, VPs and Presidents then utilizing a business platform like LinkedIn where professionals interact by sharing articles, or corporate news updates would be a far better match than a platform like TikTok whose demographic skews much younger and is more focused on video content. If you plan to use visual content or products to show off, platforms like Instagram or Pinterest might be more suitable where visual graphics are front-runners to grab your audience’s attention. 

Step 4 – Prioritize Platform Popularity

Just because YOU love a platform, doesn’t mean it’s the best one for your target audience. Consider the popularity and user base size of each platform. A larger user base usually means more potential reach, but it also means more… dum, dum, dum…. Competition! Balance the size of your audience with your ability to stand out and engage effectively with the right social channel.

Last but not least…

Step 5 – Test and Measure

Once you have identified the most suitable platforms, (that’s right, there could be more than one!) start by creating a presence on those channels. Nowadays, most channels have amazing digital insights that allow you to drill down the metrics. Monitor your performance, engagement levels, and conversions. Adjust your strategy based on the platforms that yield the best results. 

At the end of the day, choosing the right social media platform(s) for your target audience requires careful consideration of their demographics, preferences, and marketing goals. By following these 5 simple steps, you can make informed decisions and optimize your social media presence to effectively reach and engage with your desired audience. Remember, social media trends are consistently evolving, so be sure to periodically review and adapt your strategy to stay relevant, and maintain a strong connection with your audience. 

 

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Understanding Demand-Side Platforms (DSPs) and the Programmatic Advertising Revolution

Understanding Demand-Side Platforms (DSPs) and the Programmatic Advertising Revolution

by | Jun 13, 2023 | Blog, Business, Performance, SEO

Understanding Demand-Side Platforms (DSPs) and the Programmatic Advertising Revolution

Adam Latham

The Cowbell Agency

Programmatic advertising has revolutionized the way digital ads are bought and sold. Instead of manual negotiations and direct sales, programmatic advertising uses data, algorithms, AI, and automation to streamline the ad-buying process. It allows advertisers to target specific audiences, optimize campaigns in real time, and achieve greater efficiency and effectiveness. In this blog post, we will delve deeper into programmatic advertising and explore how it enhances targeted advertising efforts.

What is Programmatic Advertising? 

Sometimes, the most fundamental or basic questions are the most difficult to answer. If you were to ask two different marketers you might get two different answers. Here’s the way I like to explain it. Let’s look at the different “functions” of advertising. There’s creating content and messaging, and then there’s delivering that content and messaging. Pretty basic concept. 

Now, we have DSPs, or Demand-Side Platforms that are asking for ads. They have demand, and they want that demand filled so they can get paid. They can be part of the Google display network, an independent website, an app, or a video news site, or…geez, this list could go on forever. Let’s just say they deliver content, even as far up the food chain as an entertainment provider like Hulu, Tubi, or Netflix. 

What happens very quickly is a transaction. And this happens constantly, 24 hours a day, and simultaneously. There’s no way any individual could see the request, read the request, and agree to the request. So what happens is you configure a campaign that is programmed to respond to these requests. That is why it is “programmatic.”

And just to confuse things even more, the content providers could never agree to these things in advance because they don’t know the parameters of the deal until that final variable is in place: YOU are watching the content. Each and every one of us merits a new negotiation.

This isn’t as complicated as you may think (or maybe it really is and I’m just so dived into this my perception of reality is altered). Let’s say individual A, who is a 65-year-old male who lives in a specific geographic area, is watching a college football broadcast on a Saturday afternoon. There may be a thousand different campaigns that want to show him ads as long as they don’t exceed $1.50 to show him. The demand goes out, the order is filled, and he is seeing ads. Now, let’s change that slightly. Individual B is watching the same exact broadcast from the same exact content provider and lives right next door to Individual A, but, this individual is a 35-year-old who owns a Porsche and has 7X the discretionary spend level of the average American. For this individual, the request goes out, and it finds that a company that makes Porsche-branded leather jackets is willing to pay up to $3 to show that person an ad. Guess what, the content provider finds, offers, gets acceptance and shows him this ad so that they double their money.

If you want to learn more about the many different ways we can target including geo-fencing, go to this link HERE

These offers and acceptances take place while you are waiting for commercials. This real-time bidding (RTB) is a key component of programmatic advertising. It enables ad inventory to be bought and sold in milliseconds through automated auctions. Advertisers can bid on ad impressions based on their targeting criteria, and the highest bidder gets their ad displayed to the desired audience. This dynamic bidding process ensures efficient allocation of ad spend and maximizes the potential reach of campaigns.

The “programs” that run these campaigns use a combination of Big Data and AI to keep these running in the background. They are called Demand-Side Platforms (DSPs). These software platforms provide advertisers with a centralized interface to set campaign parameters, target specific audiences, and optimize ad spend. DSPs integrate with ad exchanges and supply-side platforms (SSPs) to access ad inventory from multiple publishers, ensuring a wide reach for advertisers.

The capabilities offered by DSPs are diverse and powerful. Advertisers can leverage audience targeting features to define their ideal customer profile and deliver ads to the right individuals. Real-time bidding on ad exchanges enables them to bid for ad impressions based on predefined criteria, ensuring that their ads reach the most relevant audience.

Furthermore, DSPs offer ad creative management tools, campaign tracking features, and comprehensive reporting capabilities. These functionalities enable advertisers to monitor campaign performance, make data-driven optimizations, and gain valuable insights into their ad campaigns’ effectiveness.

That’s how I describe the whole thing, acronyms and jargon included at no extra cost.  But if you’re the type of person who likes the Wikipedia sort of way of answering that question of “what is programmatic advertising”  it might read:

“Programmatic advertising empowers advertisers to leverage sophisticated targeting options to reach their desired audience segments. By utilizing demographic information, browsing behavior, location, and interests, advertisers can tailor their ad campaigns to specific audiences. This level of precision targeting ensures that ads are shown to the right people, at the right time, and in the right context.”

That actually wasn’t as painful as I thought. 

Conclusion

Programmatic advertising, facilitated by Demand-Side Platforms (DSPs), has transformed the digital advertising landscape. It offers advertisers greater efficiency, precision targeting, and real-time optimization capabilities. Through programmatic advertising, businesses can reach their target audiences more effectively, improve campaign performance, and achieve a better return on investment (ROI).

DSPs play a critical role in programmatic advertising by providing advertisers with the tools and infrastructure to manage and optimize their ad campaigns. These platforms enable advertisers to leverage data-driven insights, reach the right audience at the right time, and make informed decisions to drive their digital advertising success.

As the digital advertising industry continues to evolve, programmatic advertising and DSPs will remain key components in the arsenal of advertisers seeking to maximize their online advertising efforts. By harnessing the power of programmatic advertising and utilizing DSPs effectively, businesses can elevate their digital advertising strategies and achieve their marketing goals. Embracing programmatic advertising opens up a world of opportunities for targeted advertising, enabling businesses to connect with their audience in a more precise and impactful manner.

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Protect yourself from online brute-force attacks

Protect yourself from online brute-force attacks

by | Sep 30, 2021 | Blog, Business, Performance, SEO

Protect yourself from online brute-force attacks

Owen Yorio

The Cowbell Agency

If you own a website, or have used any type of online account before, you may be familiar with a brute-force attack. If you are unaware, a brute force attack is a common way hackers or malicious sources could try to access your sensitive information. Essentially, nefarious code is executed that attempts hundreds of passwords a second in an attempt to gain access to locked content. There are a few simple ways to protect a website or user from these types of attacks, we’ll go through two of those now.

Good Password Management

The most simple way is to be diligent with your passwords. If your password was created with extra symbols, numbers, and cases, that greatly increases the time it would take for a program to brute force into. There’s a cool website that proves this point with simple math, https://www.passwordmonster.com/. This tool shows how long it would take for a brute-force attack to break a password. Let’s try an easy password, “tomorrow.”

According to this tool, it would take less than a second for a brute-force attack to crack this password, notably because it is an actual word, with no special characters, numbers, symbols, or case changes. Now, let’s try to make this password a bit more secure by trying a different approach.

In doing this, we’ve made our password virtually impossible to break. No need to worry about a brute force attack anymore! This number is astounding by the way, 4 thousand trillion (sextillion) years works out to about 289 billion times longer than the universe has existed for. There are other tools to use that can help you manage complex passwords like this as well, Google Chrome has some built right in.

Lock account after too many login attempts

Most people have encountered this measure before, almost all sites enforce this one by default, others may not. Nearly all websites you could have an account with use this function to protect you, not just to frustrate you when you’ve forgotten your password. So why shouldn’t you use it on your own website if you’re not already?

If you need any help with website security, give us a call or contact us here on the site!

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Personalized holiday greetings provide better impact

Personalized holiday greetings provide better impact

by | Sep 30, 2021 | Blog, Brand, Business, Marketing, Messaging, P.R. & Social

Personalized holiday greetings provide better impact

Adam Latham
The Cowbell Agency

The Christmas season is almost here! Wait a minute…can that really be true? It’s still pretty hot and humid out there. But yes, the time to start planning your holiday season marketing push is NOW. After all, you’ve got to have everything in place well before the season begins to take full advantage. And, having a well-thought out seasonal marketing strategy can deliver tremendous ROI for your business or brand.

With that in mind, I’ve put together a Top 10 list of things to remember or consider when putting together your Christmas or Holiday Season marketing strategies.

Drumroll please….

10. Don’t just slap on some lights and tinsel and call it Christmas.

In other words, don’t just apply some lame holiday clip art to something and think you’re achieving anything. Great Christmas branding incorporates the season in a meaningful way. It should evoke an emotion that has your customers looking forward to celebrating. We’re talking about real emotion and connectivity. If not, most of your efforts will look shallow and meaningless, and worst of all, forgettable.

9. Have a defined reason or purpose for incorporating the Holiday Season

This may seem overly simplistic, but remember the key emotional motivators for your customers. It doesn’t have to be sappy. For example, if you want to focus on convenience, as in a restaurant that features curbside full-meal delivery, remember how busy families are during the season and how your services remove key stress points. It isn’t that hard, but your success will depend on your creativity and planning.

8. Deck out packaging

Oh yeah, disregard Point 10 here. Do slap some tinsel and lights on some things. If you are a retailer, either online or storefront, there’s nothing wrong with providing an upscale Christmas theme packaging. This applies to even bakeries who might look at special seasonal boxes. The goal is to add some distinctive look that applies to only you. The benefits are long-term. You may not believe this, but if someone gets used to seeing a certain color or box design sitting on their sideboard during Christmas or Thanksgiving, they want to see it every year. You want to make your brand part of their celebrations.

For websites and social media, a simple banner change to Christmas greetings that aligns with your brand colors and themes can bring cheer to your customers and seasonal spirit to your brand.

7. Use the holiday to redefine your discounts

Everybody loves a bargain. In fact, you may be offering some great discounts year round. But, that doesn’t mean that same discount you ran in June shouldn’t now be called a Christmas discount. And if you’re using online discount codes, change them.

But an even more creative approach, which allows a benefit to consumers without devaluing your brand is to offer an added value. Consider pairing your product with a free gift, which customers can either keep for themselves or give to someone else.

Kick it up an even higher notch by branding those paired items, like tote bags and mugs with your logo. So the discount was providing my customers with a way to walk around promoting my products. That’s a win win if I ever heard one.

6. Stress mobile

Let’s be serious. You can throw all the statistics about how often people are connecting via their phone and throw them out the window during the holiday season. Why? Because it’s even higher during the holidays. We’re out and about. We’re stuck in lines at checkout, at restaurants, or wherever. We’re busy. And because of that, you should be connecting with your customers while they’re out.

For example, what if for every customer you had a cell number and permission to communicate with, you counted down the days of Christmas with a special offer or just a sentimental thought?

5. Consider Christmas gift cards to extend brand loyalty

It can be difficult to choose the perfect gift – that’s why more shoppers are turning to gift cards. Despite what some try to tell you, the recipients actually like choosing their own gifts. The trick is to design cards that both extend your brand with a memorable attachment to the season. That’s where really good marketing and creative types like us come in hand. (nudge nudge, wink wink)

4. Communicate with your current customers

The Christmas season is an opportunity to increase brand loyalty by reaching out authentically to your current customer base. You’d be surprised at the impact an unexpected and pleasantly surprising gift can be.

3. Let your customers be your marketers

Imagine if you will, a Holiday program that offered a prize to the winning entry in a contest. The contest is to say why your company’s product or service is part of their holiday season. All entries are posted on your Facebook page or YouTube channel. And of course, they post on theirs and share with their friends and family. Before you know it, you got an incredible marketing bang for a very small buck.

2. Get personal and festive on social media

In order to engage with your brand authentically, your customers need to know that there are real people behind the brand. One of the best ways to accomplish this is to show your Christmas spirit on social media channels like Facebook. This can easily be achieved by posting videos and photos of your staff incorporating Christmas into their lives. Don’t forget to use this opportunity to highlight all of your corporate giving and charitable causes.

1. Stay local on social media

Let’s face it, Christmas and seasonal holiday celebrations are pretty universal. But every community has a lot of traditions or shops that are uniquely local. Whether it be a local bakery or pumpkin patch, find those things and highlight them through your social media. Again, it is all about making connections with your customers.

So what does all of this add up to: Christmas branding doesn’t have to be complex or expensive. But what is necessary is a plan and a commitment. And even though it doesn’t feel like it, the time to start making those marketing plans is now.

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Take more advantage of Google My Business

Take more advantage of Google My Business

by | Sep 30, 2021 | Blog, Brand, Business, Lead Nurturing, Marketing, P.R. & Social, SEO

Take more advantage of Google My Business

Owen Yorio

The Cowbell Agency

Google My Business (GMB) is a crucial element to your online presence. With a proper account, you are eligible for all of the advantages the platform offers. So as a start, make sure you claim your business. If you’ve been operating your business without creating a GMB profile, there’s a good chance Google has automatically created a shell of one for you already. This does make it easier for potential customers to find your business, but it doesn’t come with all of the bells and whistles that can optimize traffic to your business or website. Simply search for your business on Google, if a widget displays on the side with your information, you can claim the business (there should be a button). If you do not, you’ll have to navigate to the Google My Business homepage and set up your profile there.

Once you’ve claimed/set up your business (it should guide you through some relatively easy steps to do so), you can begin adding additional information. You’ll want to take the time to do this if you want to get the most out of GMB. You should see a tab on the left displaying different sections of your GMB profile:

All of these are important to most businesses, except for Products and Website, and we’ll get to those in a bit. Let’s go over these in order:

Home

This is your dashboard, it displays broad information at a glance, and allows you to monitor aspects of your business while giving you various alerts.

Posts

This section allows you to create content for your GMB page, like COVID info, offers, updates, events, and products. It is useful to keep updating in this section as our business changes. Google likes to reward sites that keep their GMB page up to date with posts that reflect what your business is actually up to.

Info

In this section you can change information about your business, things like hours and social links. You probably won’t be in this section too often after you create your GMB profile, but it is important to make sure you fill out as much information as possible here, so potential customers know enough about your business to make a decision on it.

Insights

This is a great place to get information on the visitors of your GMB page and people who call directly from GMB.

Reviews

This section compiles all of your reviews, and allows you to respond to them. One of the most important tips we can give is to reply to all reviews, good and bad. Potential customers can see all of these reviews as well as your responses to them. If you don’t respond to reviews, it gives the impression that you don’t care about your customers. A simple “We appreciate your kind review! Thanks for doing business with us!” or a “We’re sorry we didn’t serve you to the best of our ability, we hope to make this up to you the next time you visit!” can go a long way. Obviously, you’d want to make it more personalized than that, but generally a response is better than no response. 

Calls

This is a new offering of GMB, so it isn’t as fleshed out as other functions. But if you set it up, it’s helpful to have call history information to track.

Messages

Once this option is activated, customers can message your business directly through GMB, a helpful offering.

Photos

The photos of your business is one of the first things people will see when they come across your GMB page, so give them something nice to look at! Interior and exterior shots to give them a good sense of the space. It’s also helpful to keep this relatively up to date.

Products

This area allows you to upload product information, allowing people to see what you offer right on Google. If you offer any type of product, this is a great option for you, but as we said earlier, this doesn’t apply to all businesses.

Services

If you offer services, this area is extremely important. You want to display what you can do to potential customers as soon as possible, so make sure this section is as up to date and accurate as possible. This also helps Google index your website and GMB profile, and offer it to people who are searching for your services.

Website

If you’d like a barebones website, this section allows you to make one through GMB. We don’t recommend this, as the sites that come out of this have no personality or much in terms of functionality or style.

Users

The last option here is to add other Google users to have permissions on this GMB page. Helpful if you’d like other team members to help you out in creating or monitoring your business information. 

It is important to keep all of your pertinent business information up to date and accurate on Google My Business, as it helps you and potential customers. Don’t put it off as a waste of time, because you could lose out on business, it’s worth the time to set it up and update it. If you need any help setting up an optimized GMB profile, let us know by giving us a call or commenting!

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